ASTD International Conference and Exposition (ICE) 2013

Dallas – 2013 May 19-22 – Official Hashtag #ASTD2013

DallasConventionCtr

As I write this blog I have to confess this is my first “real” visit to Dallas, or the “Big D” as it is sometimes referred to. I don’t think connecting through DFW counts. I can’t contain my excitement because ASTD ICE is one of the events I look forward to every year as a learning and development professional, or what I fondly refer to as my “workcation”. I can’t help but hum the theme song to the famous TV show that helped make Larry Hagman one of the world’s most recognized faces and household names (and I just aged myself). Is the theme song stuck in your head now?

As a seasoned ASTD ICE conference attendee, I’m here to share a few tips with you as you pack those bags and head to Dallas.

Before

Plan ahead and stay informed

Long gone are the days where you hauled around a catalog the size of an encyclopedia. Today, the ASTD Events app is a must. Don’t leave home without it. It’s available for iOS and Android, including the Kindle Fire HD version. Use it to check out the sessions, read up on the speakers, see what vendors will be exhibiting at the expo, and even follow the conference Twitter hashtag (#ASTD2013). What I find most useful is the ability to build my schedule in the app ahead of time. The app includes session material, maps of the convention center, a link to the conference daily, as well as visitor information such as restaurants and transit.

During

Newcomers Orientation

ASTD is, “the world’s largest association dedicated to the training and development field”. So, it’s no surprise that each year the conference attracts thousands of attendees. If you’re a “newbie” no need to feel overwhelmed – they have you covered. Plan on attending one of the two “Newcomers Orientation” sessions. You’ll benefit from tips on a wide range of topics including how to plan your schedule, how to use the schedule, bookstore and expo details, and even career and professional development. And let’s not forget the networking piece. I’ve met and maintained some of my best friendships from attending ICE, and now for me it feels like a big family reunion.

International delegates

ASTD attracts an average of over 9,000 attendees from over 70 countries to it’s annual conference. Some of the sessions include simultaneous translation in Korean, Mandarin and Japanese. As a global attendee, be sure to visit the Global Village. In addition to the networking and discussions, there’s usually free Internet, outlets for charging your multiple devices, and coffee and tea.

GlobalVillage

Where to find a free cup of Joe.

I don’t know about you but I need my caffeine fix. Convention centers are so large that the coffee kiosks are not always convenient to get to, or have long lines. Usually I can snag a free cup of Joe at the ASTD Career Center inside the Expo hall. While you’re there enjoying a cuppa, take some time to explore the career resources such as:

  • The Career navigator
  • Job poastings
  • Career counsellors onsite

Keep an eye out for free coffee during the days when the free lunch is served in the Expo Hall. I’ve even seen some exhibitors have expresso machines in their booth, complete with a barista who will take your personalized order – for FREE.

Free Expo Passes

ExpoFunds tight this year. Not personal-time-off on the books. Work and family commitments. Whatever the reason, if you’re local and you can’t attend the full conference but can swing a few hours, it’s worth your while to come and check out the Exhibit hall. Over 300 exhibitors will be there and several are offering free EXPO passes. Here’s one such link - or just do a Google search and you’re guaranteed to find one. While at the expo, get your badge scanned to participate in lots of giveaways (if you don’t mind getting tons of emails after). In the past some of those giveaways have included autographed books, iPads, T-Shirts and pens galore and all sorts of swag.

Connections

ICE is the best place to meet new people and connect with others in the profession. Here are some times you can use to reconnect with old friends and make new ones. Check this schedule to find days and times.

  • Lunches and Ice Cream Socials – Expo hall
  • Speed Networking
  • Speed Mentoring
  • CPLP connect room
  • Connect virtually as well by following the Twitter hashtag #ASTD2013

After “Hours”

Official Events:

  • CPLP Networking Reception – Sunday 5/19 5:30 pm to 6:30 pm in D Mezzanine Level 3, mix ‘n mingle with your CPLP peers and the lovely folks from ASTD CI over free food and drinks. This event is open to CPLPs and ASTD CI invited guests only.
  • ASTD Awards Ceremony – Monday 5/20 7:00 pm at Belo Mansion. This is the big shindig ASTD puts on every year to honor the BEST in our business. If you were lucky enough to get an invite – sweet, otherwise you’re out of luck as RSVPs closed on 4/15/13.
  • Chapter Leader Day – Sunday 5/19 8:00 am to 12:30 pm at the convention center. More FREE coffee! For ASTD chapter leaders the theme is “Building Our Community”. Chapter leaders from around the country attending the conference meet to share best practices, learn about resources and network with other chapter leaders, chapter advisors and chapter relations managers.
  • Networking Night – Tuesday 5/21 from 7:00 pm to 11:00 pm at Gilley’s, home of the urban cowboy legend and complete with mechanical bull….Your $75 gets you live music, dancing, food and 2 drink tickets.

Unofficial Events

  • Red Feather Networking – Sunday 5/19 7:00 pm to 9:00 pm – Tweetup at Hard Rock Cafe Dallas
  • If you are in the loop on an event and would like to share, include it in the comments section below.

Unwind with Wiley!

Tuesday 5/21 3:00 to 4:00 pm at Booth #825 in the Expo Hall. Book publisher Wiley (Pfeiffer) is hosting a social during the Ice Cream Social. Join the Wiley team for beer, wine, and appetizers.

Budget conscious: Free/ low cost things to do:


ColineColine Son Lee, CPLP, PMP
Performance consultant
ASTD Orange County chapter President 2013

Twitter: @pmtrainer

http://www.yeseverestcs.com

Review of the Learning Solutions 2013 Conference and Expo by Bianca Woods and Frank Morris #LSCon

Orlando, Florida

Hilton at Walt Disney World Resort

March 19-21, 2013

Bianca Woods and Frank Morris are co-workers within the Leadership and Enterprise Development team at the Bank of Montreal, located in Toronto, Ontario.  Both attended The Learning Solutions 2013 Conference and presented concurrent sessions while at the conference.

Frank Morris

Frank Morris

Bianca and Frank, thank you for being willing to take the time to do this interview.  What was your overall experience like this past March at The Learning Solutions 2013 conference?

Bianca: This was my first time attending Learning Solutions, so I wasn’t sure what to expect. Thankfully, it was much like other eLearning Guild events: a friendly, collaborative environment with highly practical speakers and topics.

Frank: The Conference organizers are top-notch, the keynotes inspiring, the speakers engaging and helpful. Learning Solutions is the highlight of annual professional development activities. One note for the Hilton however is that the hotel wasn’t at its normal high standard with noisy and dusty pool-side work underway.  The hotel however was lovely in the previous year when attending the Learning Solutions conference.

How would you compare this conference experience to other conferences you have attended?

Bianca: I did more than a bit of comparing Learning Solutions to DevLearn (my current favorite learning conference). While I feel like both have some of the same core strengths, in particular the practicality and openness I mentioned earlier, the content at each differs slightly. The topics at Learning Solutions seemed to lean more towards the interests of learning professionals who create strategy and write content. DevLearn, on the other hand, had a bit more to offer people in the industry who both write and develop content. It’s a small difference, but one worth considering if you can only attend one conference.

Frank: Each has its own focus and flavour. I like how Learning Solutions tries to go beyond e-learning both with respect to the sessions and the keynotes.

Bianca Woods in mouse ears at an Orlando Disney gift shop

Bianca Woods in mouse ears at an Orlando Disney gift shop

Did you find it was easy to connect with the community there and if so, why?

Bianca: The backchannel for this event was incredibly active. It was so helpful for having insightful conversations about the sessions at the conference as well as connecting with new people. I continue to be in awe of how much of a game changer a great backchannel is at conferences like this. Instead of only talking with people you know (or not talking to others at all), tools like Twitter encourage even the shyest of people to engage in chatting with other attendees. This is possibly the part of Learning Solutions that I enjoyed the most. The conference app was really spectacular and really enjoyed using it.  I’ve heard how other conference apps have been pointless and the general consensus of the Learning Solutions app is that it is exceptionally useful. I noticed that many of the conference attendees were using the social features in the app.

Frank: Attendees are incredibly open to learning and sharing. Whether you’re new to the field and want to soak up as much knowledge as you possibly can or if you’re an ‘old-timer’ and want to give back to the community, there’s ample opportunity to connect with like-minded people.

Which keynotes and breakouts did you enjoy the most? Which speakers and/or attendees made the biggest impact for you and why?

Bianca: As someone who loves exploring games and learning, I was particularly happy with Aaron Dignan’s keynote on Lessons Games Teach Us About Enhanced Performance. Dignan managed to walk the thin line of making the content accessible to people new to the topic while not dumbing it down for others who are already fully invested in gaming. This is an impressive thing for a conference speaker to accomplish.

Keynote Speaker: Daniel Coyle

Keynote Speaker: Daniel Coyle

As for concurrent sessions, I loved the practical application of Cory Casella’s Tips & Tricks for Building Great Whiteboard Videos on a Budget. In just one session I learned so much that I feel confident that I could now create my own basic animated whiteboard video. It’s amazing to think that he was able to communicate so much information in just one hour.

Frank: Daniel Coyle’s Blueprint for High Performance and Robert Ballard’s Exploring the Role of Technology in Peak Performance were both worth their weight in gold. I have a keen interest in how to acquire expertise. I think the “10,000 hour rule” for achieving mastery is to training like the 4-minute mile was to racing, just a mental limitation. Daniel and Robert are pointing to methods that will help people become experts in their fields in much less than 10,000 hours.

What was your opinion of the EXPO?

Bianca: I did a quick stroll through the EXPO. If you’re looking for companies to execute content you’ve written or completely develop content for you, then the EXPO hall would be beneficial for you.

Frank: I always enjoy meeting vendors and seeing new products. It gives me lots of ideas to take back to my organization. An added benefit is that I always meet other conference attendees at vendor booths with whom I automatically have something in common to talk about.

Would you recommend this conference to others?

Bianca: Absolutely. A conference full of fascinating speakers, relatable topics, and friendly attendees: what’s not to love!?

Frank: This was my 2nd year attending and I intend to be there next year as well. I’m a fan of Learning Solutions. It’s a good use of time, energy and money.

SolutionFest - An event within the conference where participants can show off their work and share why their learning solutions were successful.

SolutionFest – An event within the conference where participants can show off their work and share why their learning solutions were successful.

What advice would you give others who attend this conference in the future?

Bianca: Be sure to check out the conference backchannel, even if it’s not something you’d typically engage in at other conferences. Some of the best conference content is being shared there. Plus, it’s the easiest way to meet other attendees.

Also, if you’ve never presented at conferences and are looking to start, I can’t recommend Learning Solutions enough.Bookstore I made my first conference presentation here and I was delighted to find that the Learning Solutions audience was welcoming, supportive, and asked great questions.

Finally, don’t forget to bring a sweater or jacket along. Florida may sound sunny and warm, but it can sometimes be surprisingly cool in March.

Frank: There’s a lot to see and do at Learning Solutions. Plan how you’ll spend your time in advance. You may change your mind after you get there, but having a plan ensures you’ll get good value for your investment. Bring an extra carry-on bag for the books you’ll buy at the Conference bookstore.

Thanks again to you both for taking the time to share your experiences.  How can others reach you if they want to know more about your experience?

Bianca Woods:

BiancaRWoods@gmail.com

@eGeeking

http://e-geeking.blogspot.ca/

Frank Morris:

Frank.Morris@bmo.com

To see more pictures from Learning Solutions, visit The eLearning Guild’s G+ album at: https://plus.google.com/photos/101188079765052022988/albums/5856827146497959745

14 Things to Know if Attending The Learning Solutions Conference in Orlando #LSCon

LS Banner

The Learning Solutions Conference will be hosted March 13-15, 2013 in Orlando, Florida by The eLearning Guild. The theme of this year’s conference is Maximizing Performance with Learning Technologies and pre-conference sessions start on Monday, March 11th. If you are planning on attending this exciting conference, then besides checking the Sunshine State’s weather to help you pack, here are a few things you should be aware of to make the most of your time there.

1. Download the App.  Although The eLearning Guild typically has a very useful and interactive app for every conference they host, the Guild is now utilizing a new mobile app development company, Double Dutch, and this new app is making a striking debut with a fresh look and new features.  This new app is designed similar to Facebook where it provides an experience around status updates, picture sharing, and connecting with peers. The new app allows you to;

  • View the full agenda
  • Create your own custom schedule
  • Access interactive venue maps and navigate the event
  • Leave feedback by rating sessions and exhibitors (yellow hardcopy forms are also available outside each session and the information desk)
  • Access session materials (also found on the conference Event Resources page: www.learningsolutions13.com/handouts)
  • Customize your profile and network with other attendees
  • See other attendee updates in the activity feed
  • Update your status by checking in to sessions and exhibitors
  • Find exhibitors
  • Built-in QR Code Reader – you’ll need this for the Expo Passport Game
  • And much more!

Download the app by searching for LSCon in the iTunes App store, Google Play Store (the app looks especially sharp on Android devices) or from this URL: http://ddut.ch/lscon (The app will be available by the end of the day on Tuesday, March 5th. NOTE: Be careful to download the 2013 app and not the 2012 version.)

Your login: the email address you used when registering for the event.

Password: lscon

2. Look through everything you receive when you check in at the conference registration desk.  There will be goodies hiding inside your name badge holder/lanyard (including meal and drink tickets) and tons of information found in the Program Guide and other materials found in your conference bag.  Most of the information found there will help improve your conference experience so be sure to at least scan through all of the materials.

3. Orientation - If this is your first time to the Learning Solutions conference or if you want to learn more about what is new this year then don’t miss this event on Tuesday, March 12th from 5 – 5:45 PM in the International Ballroom North on the main conference level.  You might even get a guided tour from Heidi Fisk!

4. Morning Buzz – If you are a morning person then grab your cup of joe and check out these bright and early sessions designed to interactively get your brain juices flowing while collaborating on solutions to common challenges in our industry.

5. Featured Sessions on Wednesday – three sessions happening simultaneously 10:45 – 11: 45 AM in the three international ballrooms.

“The conference is divided not only by tracks that address topics critical to learning technology professionals but also by major roles or job focus in the learning organization—Management, Design, and Development. You will see sessions tagged with the track names and the focus areas to help you navigate the event. The three featured speakers on Wednesday morning will provide you with great insights into what is new in these three areas.” – David Holcombe

6. Expo Hall – Looking for a new vendor to help with a designing a new course, translating materials or looking for a new LMS?  The Expo Hall in the Grand Ballroom is the best place to speed interview a significant amount of vendors in one place as you look for the best fit for your next project.  You’ll also find tons of giveaways, prize drawings and book signings here.  Mingle with your peers at the Expo Welcome Reception on Wednesday from 5 – 6:30 PM.

LS13_Expo_Passport7. The Expo Passport – In addition to the giveaways and prize drawings given by the vendors in the Expo Hall — The eLearning Guild is also giving you another reason to be active in this room.  By playing The Expo Passport game by either using the hard copy bingo card provided in your conference bag to collect stamps from vendors, or use the conference app to scan QR codes found at the vendor booths, you’ll be eligible to win an iPad mini!

8. Learning Stages – In addition to the large array of breakouts, you’ll also find these sessions the Expo hall to be exceptionally informative and in exciting formats like expert panels available for Q & A and product demonstrations.

9. Solution Fest – Thursday, March 14, 5:00 PM – 7:00 PM – A brand new event that you shouldn’t miss.  SolutionFest 2013 will be a fun and educational opportunity to see eLearning in action. Like a science fair, SolutionFest is a collective showcase of eLearning examples where conference participants show off their latest projects. Attendees move from table to table, getting to see a wide variety of solutions to common elearning challenges we all face and learning about the tools, technologies, and processes used to build them.

During SolutionFest, be sure to also check out Last Mile Learning —a LINGOs initiative—that showcases the work of volunteer learning professionals who created and delivered learning in multiple formats and languages for global NGOs. Refer to the SolutionFest Guide for more information.

10. Game Crawl – Play games. Drink beer. Have fun. Learn something!  If you want to introduce and incorporate games in learning, start by playing, and discover game mechanics that can be used in your eLearning! Game Crawl is hosted by Stevie Rocco and Kris Rockwell and will be held at the hotel bar Wednesday, March 13, 6:30 PM – 8:00 PM.

24 Hour Market in the Hilton Orlando Lake Buena Vista - Mainstreet Market features a gourmet deli, Starbucks Coffee, salads, sandwiches, and signature dishes. Order your custom sandwich using delicious Boar's Head meats. To finish off your meal, you can select from an assortment of snacks, fresh fruits and ice cream.

24 Hour Market in the Hilton Orlando Lake Buena Vista – Mainstreet Market features a gourmet deli, Starbucks Coffee, salads, sandwiches, and signature dishes. Order your custom sandwich using delicious Boar’s Head meats. To finish off your meal, you can select from an assortment of snacks, fresh fruits and ice cream.

11. Food and Beverages – Lunch is served, compliments of The eLearning Guild on Wednesday and Thursday. Also, there will be plenty of coffee break stations during various times during the conference – check the conference schedule for more information.  You’ll be on your own for the remainder of your meals and snacks.  Luckily, there is a 24/7 Market in the hotel where you can get a variety of beverages, fruit, cereal and other goodies.  If you are staying at the Hilton then get a complimentary Fun in the Sun card (found at the Hildton Grand Vacations Welcome Desk in the lobby) for discounts on restaurants and more. Click here for more information: http://www.hgvc.com/funinsuncard/m/#restaurants

12. Disney Tickets - Of course, you’ll be in Orlando next to some of the best theme parks in the country. If you are a hotel guest at the Hilton Orlando Lake Buena Vista, then be sure to contact the hotel about Disney’s exclusive EXTRA MAGIC HOURS benefit for hotel guests.  With that upgrade, you’ll enjoy later hours at the Disney parks! Extended hours varies per park and per day. Call the hotel for more information at (407) 827-4000 or stop by the front desk (bring your room key and day ticket with you.)  In addition to the exclusive “Extra Magic Hours,” as a hotel guest you’ll also receive complimentary transportation direct from the hotel.

13. Downtown DisneyUnlike the theme parks, there is no need to buy tickets to gain entry to this wonderland of attractions, restaurants and activities.  Take the hotel shuttle to this massive outdoor mall – a great place to spend your evenings.  If you want a more physical activity geared for the whole family then head to Splitsville, a retro, upscale bowling alley located in Downtown Disney.  There are also evening shows located nearby including Cirque du Soleil’s La Nouba and The Blue Man Group.

14. Conference Backchannel - Stay connected with your peers on Twitter.  By reading and contributing to the hashtag #LSCon you’ll stay in tune with your peers and the best experiences to be found at the conference as well as benefit the community by sharing your key takeaways.  To tweet about a specific session, use the format #LSCon- XXX (XXX = session number).

Also check out the curated conference tweet stream at http://LSCon.hashcaster.com:

“I encourage you to be proactive in sharing what you know … because the sharing of knowledge and information is the very thing that makes this an eLearning Guild event!” – David Holcombe

Packing and Prep Tips:

  • Dress in layers for the changing temperatures in the various rooms
  • Don’t lug around your heavy laptop – bring your iPad instead (and a charger) equipped with the conference app and a couple of note taking apps (See this post for more ideas on note taking)
  • Bring LOTS of business cards and a pen!  Or get your thumbs ready for lots of fast typing in your smart phone contacts app. You could download a contact sharing app like “Bump” but not everyone has it installed and ready to go.

Travel Tips:

  • Add a 24 hr reminder to a calender event w/link to check in to assist w/checking in to flights exactly 24 hrs prior
  • Travel Nerd: Download the app or go to their website to get the scoop on every amenity at specific airports: http://www.travelnerd.com/
  • Getting there early or staying late?  Call the hotel and request an early or late checkout.

Networking Tips:

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Get to Know Chris Benz, Director of Online Events for The eLearning Guild

Benz_ChrisChris Benz grew up in Orchard Park, NY, a southern suburb of Buffalo. Chris attended St. John Fisher College in Rochester, NY, and after graduation, settled there for several years. After three decades of dealing with western New York winters, he and his wife decided to relocate to someplace warmer and settled in the Durham/Chapel Hill/Raleigh area of North Carolina.  The have been enjoying the mild winters and fantastic scenery for nearly 20 years.

If you plan on attending the Learning Solutions conference in Orlando next week, then you’ll easily be able to pick Chris out of the crowd since he typically towers over most others.

Chris, Besides this introduction, what else can you share about yourself?

Anyone who has met me in person knows that I am very tall: 6’7”; but not everyone knows I am only the third tallest in my immediate family. Speaking of family, a poorly kept secret is that one of my sisters, Karen Hyder (who is the fifth tallest within our group of six siblings) works with me at The eLearning Guild. You can see Karen’s interview at http://ldglobalevents.com/2013/01/13/meet-karen-hyder/ and you can meet her next week at Learning Solutions as well.

Chris' dog Daisy Mae

Chris’ dog Daisy Mae

One of my favorite activities is hiking with my dog along the Eno River, a local waterway that I have been somewhat active in helping to preserve. I’m also a beer connoisseur; I used to brew my own when I lived in Rochester, but I now enjoy microbrews. At last count, I had 33 different varieties of beer in my beer cellar.

Kat (my wife) and I are both animal lovers, and we currently serve every need of our animal family: a dog, two cats, a hamster, and a parakeet.  We live in a small house on a large wooded lot, and when I can tear my attention away from my smartphone, tablet, and three laptops (used to manage and view the Online Forums in multiple session views), I work on general home-improvement projects, gardening, and landscaping. On most weekends, I go hiking at least once.

Chris and Karen building the new office addition

Chris and Karen building the new office addition

I work from home in a new addition to my house that I, my wife, one of my sisters (yes, Karen), one of my brothers, and a friend converted from a screened porch. We did just about everything, including framing, insulation, siding, flooring, windows, and doors. It was a lot of work, but you can’t beat the commute!

How did you get started in L&D?

My first professional job out of college was in public relations at the Rochester Chamber of Commerce, where I was also the resident computer geek. One part of my job was serving as staff liaison for the Chamber’s Small Business Council, which is how I met Barry Keesan, then president of Logical Operations (LO), a training and curriculum-development company. When I mentioned to Barry that I was looking for a new opportunity after serving 4+ years at the Chamber, he encouraged me to apply for a curriculum-development position at LO. His company had traditionally drawn its curriculum developers from its training team, so Barry had me serve as a trainer for three months. Bob Mosher, who was also working for LO at the time, taught me how to train effectively, and I fell in love with the role. Even after I started developing curriculum full-time, I would teach a daylong class here or there as the need arose.

Home improvement

Chris working on home improvements

What challenges have you faced in your career?

My biggest challenge has been finding jobs that engage my wide variety of passions. My resume shows the result, with roles ranging from trainer to sales VP, from curriculum developer to operations director, from book author to event director.

What are you passionate about in L&D?

New addition almost complete

Chris’s office addition when nearly complete

After leaving LO and writing several retail-market books on computer applications, I started working in technical communication, and served in local and international leadership positions for the Society for Technical Communication (STC) for almost a decade. As I straddled L&D and tech comm, it became clear to me that the two professions were doing a lot of duplicate work, so I started exploring and promoting the idea of sharing more content between technical documentation and training materials. That led me to single-sourcing and eventually, the Darwin Information Typing Architecture (DITA). I’m pleased to see that with the advent of mobile learning, L&D professionals are finally starting to embrace single sourcing and, in some cases, even DITA. If you’re unfamiliar with DITA, see my Learning Solutions Magazine article at http://www.learningsolutionsmag.com/articles/524/what-is-dita-and-why-should-you-care.

How does your job align with your passions?

As the Director of Online Events for The eLearning Guild, my job is a wonderful vessel not just for my passions, but also for my talents and experience, as well. My chamber job and STC leadership roles taught me about membership organizations and event management. My T&D jobs taught me how to design, develop, and deliver training. My book authoring and technical-communication jobs honed my writing and editing skills. And my jobs as manager, sales VP, and business owner taught me how to get the best work from others, sell ideas, and think like an entrepreneur. I can’t think of a better job for me!

How did you get involved with your current work role and what is your daily work life like there?

I am responsible for four series of online events—Online Forums, Thought Leaders Webinars, “Best  of” webinars, and sponsored webinars—and for the eBooks we have started publishing in support of the Online Forums. My daily life consists of keeping multiple plates spinning at the same time. For example, just yesterday, I sent formal acceptances to the presenters for the June Online Forum, sent invitations to and scheduled meetings with the presenter candidates for the July Online Forum, worked to recruit thought leaders for June and July webinars, recruited the presenter for our April Best of mLearnCon webinar, and started preparing for our inaugural Best of SolutionFest webinar. I spend a lot of my time reviewing presentation proposals, meeting on the phone with potential presenters, tracking the progress of my presenters and their coaches as they prepare for online events, supporting online events in real time, editing eBooks, tweeting about Guild events and other offerings, and looking for ways to improve or enhance Guild online events in ways such as finding a wider variety of speakers. I also have the pleasure of attending most Guild face-to-face events, where I get to run around for two-and-a-half days scoping out potential online presenters and meeting wonderful people.

Can you give us a brief overview of the webinars, online forums, and other resources you provide for The eLearning Guild?

  • All the online events and eBooks I manage are designed to help L&D professionals learn and grow.
  • Online Forums are two-day, 10-session, fully online conferences we hold 10 times each year. Each event focuses on a specific subject area such as instructional design, performance support, visual design, or mLearning. You can learn more about these forums at http://www.elearningguild.com/online-forums/content/1586/home
  • Thought Leaders Webinars are monthly interviews of prominent individuals in our profession and/or authors who have recently published books of interest to L&D professionals. You can learn more about these webinars at http://www.elearningguild.com/content.cfm?selection=doc.1289.
  • “Best of” webinars are occasional events that feature the most popular sessions from our face-to-face conferences. This program also includes our very popular annual Best of DemoFest Webinar, which features the winners from our annual DemoFest event at DevLearn. This year, we’re also adding a Best of SolutionFest Webinar that will feature winners from that event at Learning Solutions.
  • Sponsored webinars are online events we co-sponsor 6–8 times each year with clients such as Adobe and Citrix.
  • Online Forums eBooks are PDFs of tips we have gathered on a specific subject area from the presenters for a given Online Forum. We publish these 4–6 times a year. You can download these eBooks for free from http://www.elearningguild.com/content/?mode=filter&source=publications&selection=doc.2587. (Look for the publications with “Tips” in the title.)

What do you appreciate most about working for The eLearning Guild?

I appreciate that my two bosses, Heidi Fisk and David Holcombe, are excellent listeners and value me for who I am and what I have to offer. They put Guild staff first because they believe, as I do, that the best way to drive long-term business success and client/member satisfaction is to make sure your staff are happy and have what they need to do their jobs well. Because of this, The eLearning Guild can attract and retain some of the best people in the industry, and I appreciate working with the best!  Plus, I am proud that we help make a difference in the lives and careers of those in our industry.

What is the accomplishment you are most proud of in your career?

First, I need to say that the proudest accomplishment of my life is my 25-year marriage to my lovely wife and artist, Kat. But professionally, it’s a toss-up between winning Best of Show for my retail-market book, How to Use America Online, in the STC’s International Technical Publication Competition and co-founding the Technical Communication Professional Certificate program at Duke University.

Chris at Learning Solutions with Patti Shank, Karen Hyder, and Marc Rosenberg

Chris at Learning Solutions 2012 with (left to right) Patti Shank, Karen Hyder, and Marc Rosenberg

Which is your favorite eLearning Guild conference and why? 

The Online Forums are my favorite. They provide regular opportunities for L&D professionals to gather and learn from each other, all without needing to set foot in an airport. And because we record every session, they provide 24/7/365 access to the best, brightest, and most current ideas in L&D. I enjoy the other Guild online events for the same reasons.

If you’re asking about face-to-face conferences, I really don’t have a favorite as they each offer something different. Learning Solutions is a great opportunity to meet people who are relatively new to eLearning, mLearnCon is a more intimate gathering that lets me focus on just mobile learning, and DevLearn feeds my inner geek. I haven’t had a chance yet to attend the Performance Support Symposium, which debuted last year.

When you speak at conferences, what do you usually speak about?

My first Guild presentation was an introduction to DITA for L&D professionals. Since then, I’ve presented on cooperation and content sharing between training and technical communication, and producing successful online events.

How else do you contribute in the L&D community?

While it isn’t strictly L&D, I teach in Duke University’s Technical Communication Professional Certificate program. My most recent class was on software for technical communicators, but several of those packages were designed primarily for eLearning development. It just goes to show that the line between training and documentation isn’t as sharp as it might seem! I’ve also started organizing informal gatherings for L&D professionals in my area, and I occasionally present online and face-to-face for The eLearning Guild and other organizations.

Where do you find the most benefit for yourself in the community?

I like exposing myself to a wide variety of ideas, and boy does this job deliver! I really enjoy having a broad view of what’s going on in the industry, and working with our industry’s top experts.

Who are your favorite L&D role models?

At the risk of leaving out dozens of deserving people, I would say, in no particular order Bob Mosher, Ruth Clark, Thiagi, Connie Malamed, Saul Carliner, Jean Marrapodi, and Patti Shank. I also need to recognize my team of online presenter coaches: Karen Hyder, Melissa Chambers, Bill Bateman, Paula Cancro, Jennifer De Vries, Tammy Olson, and Karen Davis.

What advice can you give others to help them thrive in L&D?

I would give three pieces of advice:

1. Be open to new ideas. Realize that while your way of doing things works, it’s not always the best way, and you can always learn from others.

2. Know your audience. Really, know your audience. Don’t assume that every student is the same. Different people have different experiences and knowledge, and they learn differently. The better you can understand the needs and preferences of individual students, the better you can provide what each student needs.

3. Be loyal to your L&D peers. Jobs come and jobs go, but how you support and are supported by those in your profession lasts a lifetime. Feel free to take what you need, but remember to give back what you can. (Did I just hear someone offer to present at an Online Forum?)

What else would you like to do with your career and/or what would you like to do to improve yourself and your approach in L&D?

Even after 2+ years with The eLearning Guild, I still feel like I’m in absorption mode, and improving myself every day. Maybe ask me again in another year.

Where can others see examples of your work?

We record all The eLearning Guild’s online events, but access to those recordings differs by program:

  • Live Online Forum and recordings are available to those who registered for any given Forum, and to Guild Member-Plus and Premium Members. However, we provide sample recordings at http://www.elearningguild.com/online-forums/content/1632/online-forums-sample-sessions/.
  • Live Thought Leaders Webinars and recordings are available to all paid Guild members.
  • Live “Best  of” webinars are available to everyone, and the recordings are available to Guild Associates (free) and all paid Guild Members.
  • Live sponsored webinars are available to everyone, and the recordings are available to Guild Associates (free) and all paid Guild Members.

You can view the list of our online-event recordings at http://www.elearningguild.com/content/?mode=filter&source=olfarchives#facetednav.

How can others reach you?

I have listed most of my contact information at http://scan.me/0nw9zd/ or you can scan this code:scan.me

Thanks, Chris, for taking the time to do this!

Interview with Bill Brandon, Editor for Learning Solutions Magazine

Bill BrandonBill Brandon is a native Texan and completed his undergraduate work at the University of Texas in Austin.  Bill is also a Navy vet from the Cold War–Viet Nam era (1964-1978), and spent a lot of time at sea, in Asia, and in Europe. He has been a corporate manager of L&D, has worked in eLearning since 1984, is active in his church and community, and loves being outdoors when he can get away from the office.  Today Bill is the Chief Editor for Learning Solutions Magazine, a prominent resource for L&D professionals.  The magazine is a vehicle for the shared distribution of ideas, experience, and knowledge about eLearning. As the publication for the Community of Practice served by The eLearning Guild, it offers an insider’s perspective focused on supporting professionals who manage, design, develop, or implement technology-mediated learning and performance support.

I interviewed Bill to learn more about Learning Solutions Magazine and his passions.

Bill, how can an interested reader access the magazine?

You don’t have to be a Guild member to enjoy Learning Solutions Magazine — it’s completely free! For full access to the feature articles, we do ask that you subscribe; everything else — reviews, columns, tips, spotlights, and news — is available immediately. Subscription is easy. Just go to http://www.learningsolutionsmag.com.

Learning Solutions Magazine is an online publication. If a reader wants physical copy, we have a “Print” feature on each page of every article. The Magazine adjusts its display for mobile devices. Subscribers to the Magazine will receive one Learning Solutions Update email newsletter per week showing the current feature and other content of interest. If someone subscribes to the RSS feed, they can set up the number of emails they receive from their RSS reader; I would recommend one digest per week.

How much volume is contained in the online magazine?

We publish between 14 and 20 articles in a typical month: four to five features, at least two columns, a monthly news item focused on eLearning in EMEA (Europe, Middle East, and Africa), and a monthly software review, plus additional content of various types and lengths to make up the total.

At present, we have about 40,000 readers from all but a handful of nations.

All content in Learning Solutions Magazine comes from writers who are practitioners in the learning and support field. We do not use freelance writers, and (other than me) we do not have writers on staff. I sometimes assign articles to experienced practitioners with particular expertise.

Can you tell us more about your involvement with the magazine and the eLearning Guild?

My role with the Magazine is editorial, although I do write some of the articles. The role involves locating and working with writers; my goal is to be the easiest editor to work with that any of them will ever come across, while maintaining standards for accuracy and quality writing. Actual production of the Magazine is handled by staff in Santa Rosa, California. My office is near Dallas, Texas, in my home.

I have always enjoyed writing, and I have been working with computers and around technology since 1964. David Holcombe and Heidi Fisk, the founders of The eLearning Guild, and I have worked together in a variety of ways and on many projects dealing with eLearning and performance support, beginning in 1990.

What is the relationship between Learning Solutions Magazine and the Learning Solutions Conference and Expo?

The Learning Solutions Conference and Expo was originally The eLearning Guild Annual Gathering. The name change made it clearer that the Conference was not just for Guild members. Learning Solutions Magazine is the sponsor of the Conference. Generally it seems that most of the people who come to the Conference already know and read the Magazine. Those who attend who don’t already know the Magazine hear about it at the General Sessions and from their colleagues in the audience. We share a lot of links to Magazine content on social media as well, which has been a vastly effective strategy. The more we give away, the more people come to see the Magazine as an online destination. 

How do you strive to be different from other available publications in our industry?

Our key differentiator from other magazines in L&D and in education is that we focus very tightly on the use of technology to support learning and performance. Even when an article deals with instructional design or with management, there must be a clear connection to the challenges that practitioners face in eLearning, mobile learning, the use of social media, and performance support.

When I write, my greatest enjoyment is in helping readers learn how to do things, and in providing insight into the processes that result in learning and performance. My intent is to be pragmatic.

How can interested writers get involved with Learning Solutions Magazine?

If someone has a story to tell, or an interesting project, or lessons learned that they want to share, they should send me a short (two or three paragraph) summary of what they want to write about and who they see as the reader for whom they are writing it. Our author guidelines are pretty explicit. If someone has a passion for something, it will show in that short summary. I normally work with proposers to sort out content, angle, and treatment issues. My goal is to help writers tell their story. As I said before, I want to be the easiest editor to work with that a writer ever meets.

Which are some of your favorite articles in the magazine?

It’s not important which of the 850 articles are my favorites. What’s important is which articles are the favorites with the readers. On the Magazine, you can filter articles by “most appreciated” and “most commented.” That’s how I recommend new readers start to tackle the task of sorting through our curated content. They can also search by type of article and by topic, or by using the Search box.

We try to maintain a mix between basic topics in design, development, and management, and stuff that is somewhere right up near or a little in front of the leading edge of the state of the art. Right now, the latter category includes games, social media, video, experimental forms (such as MOOCs), and what we are learning from research, including neuroscience. We have also been expanding our news coverage and reviews of software tools, books, and media. This loosely relates to sessions at Learning Solutions Conference and Expo, and to our other Conferences and On Line Forums, but of course the Conferences each only happen once a year, and the Magazine (like the Forums) is a year-round effort.

Our aim is that every reader will find something of value on every visit to the magazine. We are building a publication that will not only be a destination, it will be the indispensable resource, the one that every professional in this field will feel compelled to check out at the start of every day.

What are you most proud of?

I’m really most proud of all the wonderful practitioners who have shared so much with their colleagues through Learning Solutions Magazine over the last eleven-going-on-twelve years. They, and meeting the readers at all of our Conferences, are my favorite memory and reflection. I am grateful for the opportunity to serve this community of practice!

Thank you Bill for taking the time to do this!

In addition to the Learning Solutions Magazine, the eLearning Guild is hosting the popular Learning Solutions Conference next month in sunny Orlando, Florida.  If you want to learn more about the confernce happening at the Hilton in the Walt Disney World Resort then take the time to read the 2/11/13 article found in the Learning Solutions Magazine titled, “Learning Solutions Conference & Expo 2013: Expanding Your Horizons“.

Meet Ellen Wagner

EllenDWagnerEllen Wagner lives in beautiful wine country, Sonoma, CA and is a Partner and Senior Analyst for Sage Road Solutions LLC.  She has often been an influential speaker at our industry conferences and another wonderful contributor in our online community. I interviewed Ellen to better understand where her passions are focusing her intelligent energy.

Ellen, how did you get started in L&D?

“I started as a commercial photographer and multimedia developer. I became a tenured learning psychology professor and department chair with a specialty in ID. I was a central university administrator but learned quickly that the work didn’t interest me very much. I left university life and came out to the Bay area to join an ID start-up that developed an early LMS system back in the dot.com days. I helped that company get acquired at the height of the dot.com craziness. I was a chief learning officer for two companies. I helped take care of two publicly traded software businesses (Adobe Systems and Macromedia) that developed products including Flash, Dreamweaver, Photoshop, Acrobat, Captivate, Connect and others that are used by L&D professionals every day. My current employer has a client that has me running a not-for-profit organization that deals with technology, its effective implementation in post-secondary educational settings. The current work on big data with which I am involved is generating interesting results.  As you can see, it’s a real mixed bag. Wouldn’t even be considered very L&D by most.”

What challenges have you faced on your career journey?

Way too many challenges to try and answer this one. Basically, to quote my friend Stevie Rocco, the only way out is through. Every day brings some kind of challenge, each challenge becomes an opportunity, each opportunity demands a response, usually the best thing to do is to just work through it. And to and try and not get too emotionally involved in the roller coaster ride.

What are you passionate about in L & D?
 

Cutting through hype and hyperbole to get things done that have a measurable impact on learner success and organizational effectiveness.

What is your most proud accomplishment in your career?

"Nothing says 'I am a serious person' like a drink with an umbrella in it."

“Nothing says ‘I am a serious person’ like a drink with an umbrella in it.”

These days I’m excited to be part of a team working on a multi-institutional learning analytics project called the Predictive Analytics Reporting (PAR) Framework that most people said could never be done. Our big data work was cited by Gartner Research as a “tech trigger” in the 2012 Education Hype Cycle report. That pleased me greatly.

What do you enjoy about our L&D Conferences?

As an analyst, I attend – and present – at a lot of conferences as a part of my job. These days the conferences tend to be more around topics (e.g. analytics, higher educational reauthorization) or market sector (specifically education) events than about L&D. The best thing about learning industry events for me is that I have opportunities to see people from my personal learning networks.

When you speak at conferences, what do you usually speak about?

It depends on the learning technology trend du jour.  These days people want to hear about learning analytics.

When you blog, what do you usually blog about? 

I haven’t been blogging much this year, but I expect I will be a lot more active in the next few months. I have been pretty busy working on things related to online learning directions with special attention to learning analytics, big data, and data driven decision-making. I am looking forward to sharing some of the things I’ve learned. Take a look at  eLearning Roadtrip (http://www.elearningroadtrip.typepad.com) 

How else do you contribute in the L & D community?

I write. I review manuscripts before they go to press for several publishers. I serve on advisory boards. I review grant proposals. I am active with various personal and professional learning networks.

Where do you find the most benefit for yourself in the community?

"This is the office where I get my best work done."

“This is the office where I get my best work done.”

I get a lot out of my personal learning networks… people who care deeply about making the world a better place for learning and technology.

What advice can you give others to help them thrive in L & D?

Focus on getting things done. Don’t take oneself all that seriously. Care about your work product. If it’s good people will know, and they will tell their friends. If the work is bad, people will know and they will tell their friends even more.

Do you plan on making any changes in your career any time soon?

I expect that learning analytics will be keeping me fairly busy for a while.

Where can others see examples of your work?

Probably the easiest way is to ask The Google for links. For academic publications I’d point people to Google Scholar. You can check out http://wcet.wiche.edu to see some of our higher education activities. In particular I’d point you to http://wcet.wiche.edu/advance/par-framework.

Thank you, Ellen, for allowing us to get to know you! 

And, if analytics interests you then here is an article that you might enjoy that also quotes Ellen:

http://www.informationweek.com/education/data-management/university-data-sharing-project-takes-bi/240148153

Meet Ger Driesen

Ger DriesenGer Driesen lives in Nuenen, in the South part of the Netherlands.  Nuenen is a village made famous by the great painter Vincent Van Gogh who made many of his masterpieces in the village, including his first ’ The Potato Eaters’.  I asked Ger a few questions to get to know his passions in the L&D field.

Ger, what is it like living in Nuenen?

My home and home-based office is literally situated in between two Van Gogh monuments. Nuenen is part of the Brainport region with the city of Eindhoven as center. In 2012 the region was awarded as the smartest region of the world (despite my presence.)  :)   It’s the region of high tech companies such as Philips and one of my customers ASML who makes the machines used to produce your computer chips!

How did you get started in L&D?

I graduated from Utrecht University in Education Science and Management and Organization. In my first job I started as an L&D consultant and TQM facilitator for an industrial Dutch company.  After six years I switched to become an internal management trainer and later a Manager in Training & Development at Fuji Photo Film and worked there for four years.

How did you get involved with your current work role and what is your daily work life like there? 

In 2000, the founder of Challenge Stretching Talent asked me to join as a partner which means I’m now a self employed entrepreneur… and I have really enjoyed the role!  Our company specializes in leadership development programs.  I support companies with the professionalization and development of their L&D department and Learning Strategy. Another big chunk of work is the design of  Leadership Development  programs to support  execution of the strategy.  I also deliver leadership training in these programs because I want to make the connection and take responsibility for alignment, design and delivery. Besides that I also enjoy combining these different roles and aspects of my work.

What are you passionate about in L&D?

I’m passionate about helping people with their personal growth and development and it’s really rewarding when people express their gratitude of being  more effective at work and enjoying their job. Of course this should be aligned with what is critical at organizational level. Sometimes it’s really a ‘Wicked Problem’ to find the approach, design and/or partnerships for an optimal solution but I like to be challenged by that.

Ger at ASTD

Ger at ASTD

Which is your favorite L&D conference and why?

Until now the ASTD International Conference and Expo and Learning Technologies in London. The ASTD conference is unique because of the possibilities to meet and learn from so many fellow L&D pro’s from all over the world,  really exiting and inspiring. Learning Technologies is also great. The program is always a very interesting blend of topics with focus on organizational learning, trends  and application of learning technologies and that is very valuable to me. The conference is very well organized,  the UK community is very professional and very friendly and London is only one hour flight from the Netherlands. Next February (2013) I’ll visit the World HRD congress in Mumbai, India  for the first time and I have high expectations about that event.

What is your most proud accomplishment in your career?

Well, the world HRD congress honored me with the Learning & Development Leadership Award which I will receive on February 17th during the conference. I don’t have any details about the jury report yet but it is special and exiting. There are some other nice moments that come to my mind. In 2012 I was speaking for the first time at the ASTD ICE Conference in Denver. My session ‘Van Gogh on Learning’  was very well received. With 300 attendees I had a ‘full house’ of a great, active audience and received very positive comments, so I’m proud of that too. From our company Challenge, we worked intensely on the Management Traineeship of the company Stork and this program was rewarded as the best Management Trainee program of the year in 2009. Also in my first year as a working  L&D professional I won the ‘starters award’ of NVO2  (the Dutch ‘ASTD chapter’ ). But the most important of all, the most proud accomplishments are those occasions when learners and their managers tell me about the positive results and higher effectiveness they experience as a  results of my learning programs. I think that L&D professionals are in a privileged position to help others with their development.

Congratulations!  When you speak at conferences, what do you usually speak about?

I have some favorite topics. I already mentioned Van Gogh on Learning. Besides his paintings, the Van Gogh heritage also consists of a lot of (1000+) letters , mainly to his brother Theo. These letters are still available. I did some research on these letters to find out about Van Gogh’s own learning process and the stories behind his great works of art.  There are amazing stories to be found still very useful and applicable in L&D today. My other favorite topics are: The Future of Learning and Development, Strategic L&D,  Social Learning (Policy) and Reverse Mentoring.

When you blog, what do you usually blog about?

I’m a member of a community of Dutch L&D bloggers an initiative of Sibrenne Wagenaar. We write blogs with about 20 members on a blog of the NVO2 (Dutch L&D Community.) http://www.nvo2blog.nl/author/hrdmaster/

We have a ‘loose’ planning to be sure there will be a flow of fresh blogs from different bloggers with different perspectives. It works really nice. I blog about trends in L&D, strategic L&D and about the international community. Last year I started a blog where I will post  my most popular Dutch blogs, translated in English http://lndtrendcatcher.wordpress.com/

How else do you contribute in the L&D community?

I have a real nice contact with HAN University of Applied Science.  They provide a complete four year L&D curriculum at Bachelor level and it is really fantastic. The lecturers are very dedicated, a strong professional team. I’m a member of their advisory committee, guest lecturer and assessor. I also write for the two Dutch L&D magazines. For O&O magazine I write about L&D trends and congress reviews and for TvOO magazine I write about interviews with interesting people in and outside the L&D field. I interviewed Dan Pink, Jeanne Meister, Charlene Li,  Ira Chaleff, Tony Bingham, Chan Lee  and recently David Kelly.

Who are your favorite L&D role model(s)?e-learning for kids 3

The stories of the people I’ve interviewed are very  impressive and valuable so these people are sure role models for me. I also like to mention Nick van Dam, my fellow countryman. He is the CLO of  Deloitte worldwide, writes L&D books and also is the founder and chairman of e-learning for kids. This is a nonprofit organization that provides free e-learning to help underprivileged children worldwide (though available for everyone, so also for your children or your school!). It’s a real cool initiative that our company supports and it’s really amazing what Nick achieves in his busy professional life and with this project . Be sure to check www.e-learningforkids.org and check out different possibilities to support them.

Where do you find the most benefit for yourself in the community?

Being engaged in the community as described before, in different ways, with many people from different perspectives gives  me a lot of benefits. The increased possibilities to connect with each other via Skype, LinkedIn or Twitter are also very valuable to me and great ‘superstarters’ to build professional relationships. They really help getting the best out of meeting people in real life. It’s so important that people create platforms such as LDGlobal Events to bring people together: so thank you!

Thank you for that Ger!  I think most of us in L&D enjoy our efforts in making a difference for others.  What advice can you give others to help them thrive in L&D?

The first one is: be proud on your profession and  be eager to be good at it. This will make you strong and self confident to create good partnerships with all kind of stakeholders: that is important.  Also invest in understanding the bottom line of the business you’re in and build as much organizational savvy as possible. Last but not least: enjoy the possibilities of meeting so many people in different organizational areas and helping them to grow.

What else would you like to do with your career and/or what would you like to do to improve yourself and your approach in L&D?

I have the feeling I’m just getting up to speed right now so there’s only one option: I’d like to accelerate!

Where can others see examples of your work?

Most visible are my updates, publications and blogs via my LinkedIn profile and of course in my tweets (@gerdriesen).

How can others reach you?

Call me +31651167606, email me gd@challenge-training.nl , send me a message on LinkedIn:  http://linkedin.com/in/gerdriesen , DM me via twitter @gerdriesen , visit me or send me a nice postcard: Beekstraat 29 -  5671CS  – Nuenen  -  The Netherlands

Thanks Ger for allowing us to get to know you!